Coronavirus: Information for vulnerable Brightlingsea Residents

Ask for help by phone or email

Tel: 01206 303535

Ask for help by filling in our online form


Information on this page is intended to help elderly, vulnerable and housebound residents access help with shopping, collecting prescriptions and the like through the Brightlingsea Community Volunteers.

This system has been set up quickly in unprecedented circumstances. A small number of people are working very hard to ensure that those who genuinely need help can get it – please don’t call or email unless you or someone you know meets the criteria.

Medical information given below has been supplied by the Colne Medical Centre and not the Council. For the latest information, see the surgery’s website.

An earlier request for Community Volunteers resulted in an excellent response and for the time being we do not require additional help. Responses are being vetted and people will be contacted in due course. Thank you to all who replied and offered help.

Coronavirus Bulletin No 3 issued by Brightlingsea Town Council
22nd April 2020
This bulletin updates information issued in previous statement dated 26th March 2020.


  • Only go outside for food, health reasons or work (but only if you cannot work from home)

  • Stay 2 metres (6ft) away from other people

  • Wash your hands as soon as you get home

  • You can spread the virus even if you don’t have symptoms

Brightlingsea Town Council’s volunteer support scheme is now well established and providing a regular service to many residents. There are 85 registered volunteers with approximately 70 active in delivering prescriptions, undertaking shopping trips and other tasks as needed. Over five hundred  people have been supported by the volunteers to date.

The Brightlingsea Community Volunteers have delivered over 700 prescriptions, and undertaken numerous shopping trips and other errands for those who cannot leave home or have other medical needs.

Church organisations are offering telephone support and services via the internet for those who can access them. The Food Bank is offering a delivery only service on Wednesday and Saturday mornings. The Council has access to a food parcel supply scheme for the most needy cases, which is run from Clacton.

At the present time there are enough community based volunteers to meet demand. It is anticipated however that needs will change or increase in the longer term, so more volunteers may be needed. The council is monitoring the situation and is confident that people will continue to help and support as necessary going forward.

It is evident that most people in the town are observing social distancing requirements and that shops have established appropriate measures to support the government guidelines. This keeps us all safe and supports our key workers. As a town and community it is vital that we maintain this discipline as we enter the hotter summer months, and continue to support all our front line workers by respecting the lock down periods as instructed. Remember that our most vulnerable residents have been asked to shield themselves for at least 12 weeks – through to mid-June at the earliest – and this may well be extended.

The Town Council would like to thank all its staff for their efforts during this crisis and particularly the Clerk, Tracey Pulford, and Administrator, Julie Crittenden for their hard work in managing the volunteer and referral system.



  • Foodbank – deliveries Wednesdays and Saturdays – tel 07970 480968 for further info
  • Tendring District Council Helpline – 01255 686700
  • Essex County Council – Coronavirus Action Food Parcel Helpline – 0300 303 9988
  • The following shops and businesses have offered to provide a supportive home delivery to housebound or other residents with medical needs who are unable to access services themselves. Please call for further information:
  • Brightlingsea Bakers 01206 302488 – deliveries, also open normal trading hours
  • Bumbles Greengrocers tel 07914496681 – open 1pm – 4pm Mon, Tues, Thurs Fri. 9-12 Sats. Closed weds.
  • Spar Foodmarket 01206 302138 – free delivery over £25 
  • Smiths Butchers 01206 302939 –    home deliveries only – free delivery no minimum order.
  • Spirals 01206 303012 – open 10am-1pm Mon – Sat (normal trading.)
  • An Ethical Life – Deliveries from online – 07340363701
  • Wine Well –  01206 302031 or 07961064355 – free delivery over £10

Churches Together Brightlingsea

  • St James Church – Rev Caroline Beckett – 01206 308726
  • St Sabinas – Father Mark –
  • United Church – Crawford Logan – 01255 423640/07734293779
  • Baptist Church –  304428
  • Salvation Army-Lt.Colonel Jenty Fairbank 307645, Major Jean and Doreen James 305939, 305929

Brightlingsea Community Volunteers are being supported by Churches Together Brightlingsea, Brightlingsea businesses, Royal British Legion (Brightlingsea Branch), Cinque Port Liberty, Gild of Freemen, Brightlingsea Foodbank, Royal Naval Association and The Autumn Centre.


BTC is aware that the situation is changing rapidly and our response may have to be modified in the light of future developments or Government advice.
Any communication on this subject by BTC does not constitute legal or medical advice and is no substitute for Government issued directives.

Help Request Form

This form is for vulnerable, elderly or housebound Brightlingsea residents to request help ONLY.  For general enquiries, click here. We will try to reply as soon as we can.

I require help with:

Information from the Colne Medical Centre

To ensure the safety of patients and staff we have changed the way we work at Colne Medical Centre. We are trying to keep the number of patients in the surgery to a minimum enabling us to keep the service running.

Therefore all surgeries are for urgent problems only; any routine appointments are being cancelled for now.

Open surgery in the mornings has been suspended and our clinicians are carrying out telephone calls in the first instance, if necessary a timed appointment on the same day will be arranged.  Patients who have essential nursing appointments are being telephoned beforehand to check for potential Covid-19 symptoms.

On arrival for an appointment at the surgery please ring the bell (in the foyer) and one of our reception team will check your appointment and let you in. To maintain social distancing we request only one person in the foyer at a time.

Please do not attend with general enquiries, you will be asked to return home to enquire by telephone or via the practice website.

Prescription ordering can be done in the following ways:-

All of our prescriptions are being sent to Boots in Brightlingsea unless you have requested another pharmacy or have your prescriptions dispensed at our Alresford branch site.

Sample requests can be placed in the samples collection pot in the foyer.

IF YOU HAVE ANY CONCERNS AND THINK YOU HAVE SYMPTOMS OF CORONAVIRUS PLEASE USE THE NHS 111 ONLINE TOOL AND FOLLOW THE ADVICE GIVEN do not call the surgery as this blocks our phone lines which may be needed for other medical emergencies.

On behalf of the whole team at Colne Medical Centre I would like to say thank you to the whole community for your support and understanding during this difficult and rapidly changing time.

Katie Pirie – Practice Manager

PLEASE NOTE: This front page of this website has been modified to show important information for the town during the coronavirus crisis. The original front page showing Town Council information and news can be found here or via the ‘Council’ link in the main menu.

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© Brightlingsea Town Council 2011 – .
Site designed and maintained by Big Red Web Design. Webmaster.